We would like to discuss recent news about security issues and driver protests in Nigeria’s ride-hailing sector. As a business dedicated to openness, we think it’s critical to address these issues and make sure the public is given accurate information.
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Driver Independence & Platform Expansion The drivers that work with inDrive are self-employed professionals who are not union members. The number of drivers joining our platform is still rising, according to our data, which does not show a drop in driver involvement. Our observations are inconsistent with recent assertions to the contrary. The most reasonable prices and the lowest service charge available Fair pricing and driver autonomy are given top priority in our open and honest business strategy at inDrive.
Our bidding system enables drivers and passengers to bargain and reach an amicable fare, in contrast to traditional ride-hailing platforms that have set fares. This guarantees that drivers never have to accept fares that do not meet their expectations and that they maintain total control over their earnings. Furthermore, compared to rival platforms, inDrive continues to charge the lowest service cost in Nigeria, at just 9.99%, enabling drivers to maximise their earnings.
Making the Effects of Union Protests Clear We acknowledge that unions have the right to express their concerns within the sector. It is crucial to make clear that inDrive users, who are primarily independent drivers, are unrelated to the recent alleged strike. We continue to allow drivers to earn on their own terms, giving them the option to accept, haggle for a better deal, or forego a journey in order to make sure their earnings reflect current conditions.
Customer demand is still high, and our drivers are still accepting ride requests as normal. We are seeing a surge in new driver registrations on the platform, our driver response times are steady, and riders are still scheduling trips, despite some media reports implying that a widespread driver boycott is taking place. Timothy Oladimeji, inDrive’s Country Representative in Nigeria, stated: “inDrive is still dedicated to offering a flexible and equitable ride-hailing service where drivers and passengers set the prices.”
We maintain our openness and guarantee that drivers are always free to select the fares that suit them the most. We are happy to share information about our business model with any interested stakeholders and encourage candid conversations about developments in the industry. As always, inDrive is willing to talk about the changing ride-hailing scene in Nigeria with regulators, media representatives, and industry stakeholders.
Please get in touch with our press office if you have any media enquiries. Lineo Thakhisi, inDrive’s Regional Public Relations Manager Indriver.com/lineo.thakhisi.com
