According to Zenith Bank Plc, it now possesses the greatest technological infrastructure in the banking sector, putting it in a position to offer outstanding customer care and support going forward.
Thank you for visiting The Vestigator, don't forget to share!
This update comes after a recent, all-encompassing technological improvement. Throughout the update process, the bank sincerely thanked its clients for their patience and cooperation and apologized for any inconveniences they may have caused.
A social media message signed by the Group Managing Director/CEO, Dame Dr. Adaora Umeoji, OON, made this news on Wednesday. The bank’s dedication to providing an unmatched client experience was highlighted by the GMD/CEO in her message, which read, “We undertook this upgrade to ensure we can offer our customers the best possible service.” Zenith Bank will keep innovating to meet customer needs quickly, safely, and easily, Umeoji promised.
Part of the message said: “I would like to express my gratitude to the Board, Management, and Staff of Zenith Bank PLC for their patience and support as we migrated our IT infrastructure to a new and more reliable operating system.
“We sincerely appreciate your faith in us and your confidence in us. The main motivation behind this massive initiative was to better position Zenith Bank PLC for enhanced service delivery to all of our esteemed clients and to establish enduring banking experiences across all of our touchpoints.
“I am happy to let you know that Zenith Bank PLC now has the greatest technological infrastructure in the business, even though I apologize for the difficulties and annoyances you had during and right after our migration. We are dedicated to making sure you continue to receive exceptional service delivery.
“Rest assured, you remain our top priority, and Zenith Bank will continue to innovate and offer value-added products and services to meet all your banking needs quickly, safely, and conveniently.”
